One of the largest departments in any business is human resources. But, so many HR departments have issues with productivity. Paper stacks up, hook ringing phones. Unanswered emails go. Inefficiencies in human resources can lead to more serious workplace problems. Your workers need HR to have access to essential information on such topics as pay, benefits, schedule, training and more.
The inability to access this information will generate disgruntled employees and low productivity. Many businesses have access to HR tools and knowledge through a web portal, but that’s not really enough. The best way to have an effective HR department is with a mobile app for the staff. Mobile apps make it easy for human resources with their deskless workforce to improve internal communication. Eighty percent of the world’s workers are considered to be “deskless.”
The employees must be kept up-to-date, deskless or not, and have real-time access to critical information.
Ninety-seven percent of HR executives plan to increase investment in technology by 2020. So if the business is unable to adapt, it will only make the issues worse.
I’ll explain why you need a mobile HR app for your company in this guide. I will also go through some real-life examples of how to enhance efficiencies using this technology.
Benefits of HR Mobile App design
Clearly, the advantages of an HR mobile app are infinite. Yet I segmented these advantages into five main categories to simplify things.
- Productivity
- Convenience
- Engagement
- Speed
- Accuracy
Check out below my detailed explanation of these benefits.
- Productivity – Low commitment also results in reduced productivity for employees. This is a major problem as it impacts your business’s bottom line directly. If your workers don’t get as much work done, it will cost you more money to operate, resulting in lower profit margins. Depending on your situation, even operational loss could result from poor productivity.
Owing to inadequate communication methods, 70 percent of workers feel overwhelmed at work. That’s why you need to adjust the organization to new technology.
Phone staff, though, claim that they can get half of their work done using a mobile.
It will immediately improve their productivity by allowing the workers exposure to work-related information in a mobile app.
Without an app, your staff will be forced to connect to HR by calling, emailing, or visiting the human resources office physically. This takes too long away from more important tasks.
This causes moral problems for the information-seeking employees, as well as for the HR personnel who need to support them.
An app kills two birds with one stone in essence. By triggering any bottlenecks in the HR department via phone or email, the employees will be able to access details more quickly.
Convenience – A smartphone is owned by 81 percent of Americans. Within 5 minutes of waking up, 61% of people check their phones.
As you and I know, our lives have been taken over by mobile technology. Every day, even while working, your employees use their phones.
More than 90% of people are actually using their smartphones at work.
Since your workers are already using these apps on a daily basis, supplying them with useful HR services that smartphone as well is only sensible.
Yes — theoretically, to navigate an HR web portal, they could use a smartphone. But that won’t deliver a good user interface, so they’re not likely to benefit from it.
Phones invest 90 percent of mobile time. This is how you want to access information from your staff.
And, there may be no other solution for most of the staff. We’ve also noticed most of the workers to be deskless. Think of all your employees who are not tied to a desk. Why should they have access to HR information?
Deskless staff, remote workers, and on-going staff need a mobile human resource solution.
It’s not nearly as convenient to be forced to visit the HR office, make a call, or send an email as opening an app on the devices they constantly use every day.
Engagement – Engagement of staff may be difficult to handle. Whatever the business or role, the interaction will make or break your company’s success.
Communication is the key to your business ‘ success at every stage. But for HR departments, it is even more important as the information being provided is so crucial to your staff’s lives.
So many businesses fall short here, and with their employees, it causes major problems of engagement. 80 percent of the U.S. workforce, according to a recent survey, says poor communication is causing stress at work.
This stress affects performance. In reality, 63% of employees in the same study said they wanted to quit because of their capacity to do their jobs was impaired by poor contact.
A mobile app will dramatically increase employee participation. It is also one of the easiest ways to enhance internal communications for field staff.
Check out this Recommended Materials case study.
To sum up, office-based only 20 percent of their 1,875 employees. Communicating with remote workers was difficult for them, so their HR department was unable to keep up with calls and emails.
The solution — Preferred Materials developed a new HR device, resulting in an increase in dedication of 300 percent.
- Speed – The great advantage of a desktop HR device is real-time connectivity. Any relevant notifications can be sent via push notification directly to your employees. By comparison to an email that can be missed for days, that is something they will see almost instantly.
Here’s an idea of how these communications could look.
An HR smartphone app’s pace also contributes to the convincing and efficiency that we discussed earlier.
Think about how long it takes for an individual to get an answer from your HR department. Within the agency, there may be some back and forth, waiting periods, and request transitions. An email containing additional information is likely to follow through on those calls. Overall, this is simply not the smoothest procedure.
An interface reduces all points of frustration or discomfort in the process. Your staff will not have to call, email, or visit the HR office physically.
Alternatively, everything they need will be right at their disposal in real-time.
A web-based database to workers does not replace a mobile app. These only work well from laptop or desktop computers, and we already realize the workers choose to use their phones. Throughout the day, the staff may not even have access to a computer.
Could workers reach their mobile from a web-based portal? Sure. But the interface is not going to be user-friendly. Mobile apps are easier than mobile websites and are more sensitive.
Accuracy – The possibility of human error is minimized by an HR mobile app. If you don’t use automation to streamline the HR department, there’s a good chance you’ve in the past run into things like this.
The app will be much more efficient in terms of scheduling, holiday time, and time tracking.
All of the employees, managers, and HR departments will have exposure to the timetable for everyone. There will, therefore, be no miscommunication as to who was supposed to work or when they were expected to start.
If someone wants to ask for a vacation or call in sick, everything can be handled directly in the device.
This is much more accurate than relying on something so important on email correspondence. If your team has to send their manager by email for time off and the manager has to approve the time by sending another email to HR, it becomes a chain of events that is susceptible to error.
Time Tracking- Do your employees cheat from you? Also, it’s a big fee I’m not going to make. Yet theft can go beyond grabbing the property’s actual product.
A recent study shows that “energy stealing” has been reported by one of every two workers, including 16 percent of employees using the “buddy punching” method.
Another survey found that 43 percent of workers exaggerated their hours in order to receive more pay.
Time tracking tools, which can be built into your HR mobile app, is one of the easiest ways to avoid this. Just 25% of companies are using time-tracking technology right now.
Twenty-five percent of workplaces are still using paper or a bench. Punch cards are used by 10 people. A small percentage of businesses utilize text or email to monitor hours.
These are simply not efficient ways of tracking something as critical as wages for workers.
There’s so much space for human error for time cards, paper files, or email correspondence. By manually entering these numbers into your payroll system, your HR staff could easily make a mistake.
But with an HR device, it’s possible to track everything in real-time through apps. It also removes the possibility of hitting a friend.
It allows monitoring their time simpler for your deskless employees or field staff as well.
Benefits to employees –
What are your employees ‘ benefits?
There is a good chance that not everyone who works for you will fully understand these opportunities. Whether it’s a retirement plan, time off, sick days, health insurance, or something else, you want to make sure that this knowledge is easily accessible so that everyone can take full advantage of it.
When someone is hired for the first time, they are more focused on the job itself than any of the company’s individual benefits. It’s easy to forget or neglect other issues.
For illustration, perhaps you are offering to pay for a portion of the gym membership of your employees. Or maybe at a nearby store, they get a sale on appliances or clothes.
Without a mobile app, thinking about their rewards is a hassle for your workers. We would have to connect with HR, where incentives would be mentioned on the call or by fax. It’s not an optimal use of the energy of anybody.
With an internal mobile app for employees, your staff can easily access these benefits from their smartphones on their own time.
The staff can also check policies and services straight from the device when it’s time to renew their health insurance.
Scheduling –
For your HR department, work schedules can be another major headache. This requires someone to physically find out who should operate where, without using computers.
This can potentially lead to excessive or shorthanded transitions.
See how companies are preparing weekly plans. 45 percent of them are using paper, as you can see from the graph below.
Only 18% use a scheduling app. The other approaches are far less successful, such as fax, spreadsheets, emails, or verbal communication.
Higher preparation strategies increase the chances of missing work for your workers. In reality, 26 percent of employers say that at least many times a month, staff skip shifts. A further 18 percent of workers report this is occurring regularly, and 9 percent say they are struggling daily with missing transfers.
This not only saves you money and decreases the levels of profitability, but it also destroys the confidence of your staff.
70 percent of employees say they have at least one last-minute change of shift per month in certain industries such as retail and food. This will have a major impact on their quality of life and will not make them willing to continue to work with you.
Believe it or not, 49 percent of hourly workers claim they should take less money to make their life more regulated.
An HR mobile app with one stone will let you kill two birds. You will encourage your workers to apply directly through the app for their schedules and delegate them shifts in advance. It is possible to make some adjustments in real-time.
The software can also be used by the employees as a means to arrange vacations or call off sick people. If an individual has to skip a session, if they want to take up some extra hours, you should give a push notification to other members of your staff. It seems that the possibilities here are infinite.
This way, it will be far more efficient than requiring any contact to be made to the HR department through email or telephone calls.
Employee Training –
It’s common for them to go through some kind of training program when you hire a new employee. In order to continue working for you, they might even need to take tests or get certifications.
To deliver and promote employee training, you can use the HR mobile app. This can save you tons of money and make the process better.
An app enables you to create a sequence of on-board worker tasks. It could be watching videos, completing forms, or a combination of both. The success rate of these assignments can be tracked by the HR staff to ensure that your new hires receive the proper training phase.
It also makes things easier for your staff and means that on any necessary certifications they are always up to date.
Internal communication with employees in the field –
In order to improve internal communication, any business with field employees must have an app.
Failure to communicate with remote workers will make them feel as though they are not part of the team, which causes problems of commitment and efficiency. 27% Of field staff say they feel undervalued.
Twelve percent of deskless employees claim they have not been adequately trained. A further 11 percent earned no instruction whatsoever.
Only 9% of businesses use mobile apps to communicate with field staff. Typically, these companies have higher rates of employee engagement and employee satisfaction.
Being on a screen all day long is not feasible for a field employee. Even, as they come home on their personal time, they should not be pressured to use a device.
This connectivity is dramatically improved by a device. Your field staff will stay connected to your office via live chat and push notifications without needing to open emails or make calls.
Employees will also be able to manage their plans and access critical salaries, insurance, and training resources while on the move.
Use your monitoring and enforcement software. The employees will always have this type of information available, and you can receive all incident reports directly through the device. You can also provide resources to improve the efficiency of field sales. To maximize profitability, all your remote representatives will have selling resources at their disposal.
Bottom Line-
An internal mobile business app is the ideal solution to improve your HR department’s efficiencies.
Your workers are already using mobile devices on a daily basis to perform tasks relevant to their jobs. You could make this process more successful for everyone as well.
Apps improve the dedication and efficiency of workers. Apps are faster and more accurate than alternative methods for HR processes as well as being incredibly convenient.
Many specific ways to adapt to the HR department to a mobile app include:
- Scheduling
- Communication with Field Employees
- Time tracking
- Training and onboarding
- Employee Resources
- Employee benefits
- Payroll
There are infinite options and prospects here. You can save money, improve inefficiencies, and make your employees happier with a mobile app.
No matter how big or small the company is, you can use the software of Innovins to create an app for the workforce. Call us for a free consultation today.
Thank you so much for reading!
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